Choose the most appropriate response. Remember to think as the customer might think.选择最合适的回应。请站在客人的角度思考。1. The coffee spilled on the tablecloth! ________咖啡洒在桌布上了!a) Be careful! It’s really hot.请小心!这个非常烫。b) I’m so sorry! I’ll get a towel.非常抱歉!我立刻拿毛巾来。c) I’ll get you the bill.我给您结帐。2. Will there be enough for both of us to share?_______是否足够我们两个人分享的?a) Don’t worry, you’ll get enough.不用担心，会足够的。b) Each meal comes with either soup or salad.每份餐都附有汤或色拉的。c) Generally, our portions are very big.一般来说，我们的餐量是比较大的。3. I have trouble with spicy food. Is it super hot?_________我不能吃辣的东西。这个是不是很辣呢?a) Yes, it’s very good. Would you like to order it?是的，这个味道很好。您要点这个吗?b) It’s spicy, but we can make a mild version for you if you like.这个是辣的，但是如果您需要，我们可以做一份微辣的给您。c) Yes, we can make it very spicy.是的，我们可以做到非常辣。4. Hey! We ordered before those people. How come they’ve got food and we don’t?_______嘿!我们比那些人先点的餐。为什么他们的菜已经上来了而我们还没有?a) It’s coming right out. I’m sorry for the delay.您的餐点马上就来了。非常抱歉耽误了。b) Sorry for the delay. Would you like to order?非常抱歉耽误了。您是否需要点菜?c) They ordered cold dishes, which are prepared faster. Would you like to see the menu again?他们点的是冷菜，准备起来比较快。你们是否需要再看一下餐单?5. Can I put this on my hotel tab?________我能把这个记在我的帐上吗?a) I’m sorry, we only take cash or credit cards.抱歉，我们只接受现金或信用卡。b) We accept cash and credit cards—no tabs.我们接受现金和信用卡，不接受记帐。c) Would you like to pay by credit card?您是否需要用信用卡支付呢?6. It’s so noisy in this corner. We would love a quieter table.________这个角落太吵了。我们想要一个安静点的桌子。a) How about that one by the window?靠窗那张桌子可以吗?b) How about that one by the kitchen?靠厨房那张桌子可以吗?c) Is there something wrong with your meal?您的餐点有什么问题吗?7. Can I get my food to go? I have a tour bus arriving in half an hour.________我可以打包我的食物吗?我的旅游巴士半小时之后就到。a) No, you have to eat it here.不行，您必须在这里堂吃。b) Certainly. Let me tell the kitchen.当然可以。让我通知一下厨房。c) Would you like to see our take-out menu?您需要看一下我们的外带餐单吗?8. You’ve been so nice. May we tip you?________你服务的很好。我们是否要给你小费?a) Whatever.随便。b) That’s very kind of you, but it isn’t necessary.非常谢谢你们，但这不是必须的。c) Wow! Please do. I need the money!哇!是的。我需要钱!