超星 - Assignment 12 - 查题吧

单选题

A room attendant should always ()when knocking on a guest room door.

A. identify themselves
B. use keys
C. use room card
D. knock loudly

多选题

When chambermaid enter a guest room,So it is important to be()

A. polite
B. professional
C. helpful
D. irrational

判断题

Room attendant should Wait 3 seconds for guest to respond and then knock a second time.

A. 对
B. 错

判断题

Out of Order(OOO) means a guest is currently occupied in the room.

A. 对
B. 错

判断题

Stayover says the guest is not expected to check out today and will remain at least one more night.

A. 对
B. 错

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