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    Task 3Directions: Read the following passage is about a survey conducted by Corvallis Clinic. After reading it, you should complete the information by filling in the blanks marked 48 to 52 (in no more than 3 words) in the table below. You should write your answers on the Answer Sheet correspondingly.Thank you for selecting the Corvallis Clinic (诊所) for your recent healthcare needs. To continue delivering the highest possible level of service, we survey our patients to learn about their experiences at our clinic. The comments and suggestions you provide about your visit will help us evaluate (评价) our services and improve our care.This survey takes only a few minutes to complete. Your comments and suggestions are very important to us, and they will be kept confidential (保密). A postage-paid reply envelop is enclosed for your convenience. If you have any questions about this survey, please call our Service Center at 541-754-1374.Thank you for helping us as we continually try our best to improve the quality of medical care. Please drop your completed survey in the mail as soon as possible.Patient’s SurveySurvey conducted by: Corvallis ClinicAim of the survey: to deliver the highest possible level of serviceValues of patients comments and suggestions:1) helping to evaluate the clinic’s 48 ;2) helping to improve the clinic’s 49Promise by the clinic: comments and suggestions to be kept 50Enclosure: a 51 reply envelopContact: to call Service Center at 52


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    Task 5Direction: Read the following passage. After reading it, you are required to complete the answers that follow the questions (No. 58 to No. 62). You should write your answers (in no more than 3 words) on the Answer Sheet correspondingly.ITaP Instructional Lab Etiquette(守则)² This lab is a study zone---please limit your noise. Cell phones and other electronic communication devices should be turned off while inside the lab.² Group studying--- limit group studying to non-busy times. Give chairs to others so they can use available computers.² Log off from your computer---workstations left idle (空闲状态的) for more than 10 minutes will be reset to the log-in screen.² Printouts are limited to 10-minute printing time—break large print jobs into smaller print jobs.² Customer’s forms or paper are not permitted in ITap printers---this can damage the printers.² Computers are available on a first-come-first-serve basis only during computer lab hours of operation and when no classes are scheduled in the room.58. What should you do with your cell phones while you are inside the lab?You should _______ your cell phones.59. When can you do your group studying in the lab?At _________________ times.60. Why should you break large print jobs into smaller ones?Because printouts are limited to ______________ printing time.61. Why are the customer’s forms or paper not permitted in ITap printers?They can __________________.62. When can you use the computers in the lab?During the lab hours of ____________________ with no classes scheduled.


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