Gratitude creates a powerful state of ____________because it returns us to the natural place where we notice what’s right instead of what’s wrong. In __________of Gratitude, M. J. Ryan teaches us how to unlock the ____________of life through the expression and exercise of a grateful heart. In a series of brief, evocative essays,she _________us to discover and distill a sense of gratitude in every aspect of our lives and offers practical suggestions to help us focus on all that we have, rather than our ____________of what may be lacking.

Task 2 Ms. Miller and her manager are discussing the measuresto improve product quality. Listen to the conversation andfill in the blanks with what you hear.[音频]M: Mr. Wang, Order NW541 failed our client’s 1. ______________ and we have to repack.W: That’s the second time this month, right?M: Unfortunately, yes.W: This must not happen again. Hasn’t your department done anything about it?M: We’ve asked the QC unit to 2. ______________ a larger percentage of the products.W: That’s not good enough. We need to take more 3. ________________.M: Maybe we could set a quota system. Workers who make more4. ______________ than the quota won’t get a full5. ______________.W: That sounds good. But what we really need is to make sure thatthe workers know how to 6. ______________ their work.M: How about in-service training? We can go through the wholeprocess step by step and remind them about the importance ofdetail and being careful. It may help improve 7. ______________,too.W: Good. I’ll ask the HR and Technology Departments to give you8. ______________.M: OK. Thank you.

[音频]Task 2：John, Manager of ABC Company, is working very late at the office with his Secretary Cathy. Listen to the conversation and fill in the blanks with what you hear.J: What time is it now, Cathy?C: It’s nearly four o’clock in the morning. You’ve_____1______writing the project plan. Why not take a break?J: No, I’m OK. I need to keep going. The ____2____ is 9 a.m., isn’t it?C: Yes, only five hours left.J: I think I’ll make it. Thank you for staying as well, Cathy. You’re being a big help.C: No problem. Can I bother you with a question?J: Sure.C: What turned you into a workaholic?J: Workaholic—me? I don’t think I’m a workaholic. The future is so ____3_____and is not within my control. All I try to do is to cherish every minute right now.C: But hard work doesn’t necessarily_______4_____, does it? Don’t you need to smell the flowers sometimes?J: Yes, of course. And you’re right. Success isn’t everything but hard work brings far more than success. I like rising to the challenge and taking responsibility. There’s a lot of personal satisfaction in a job well done. What’s more, my hard work ____5____. I’ll have a nice vacation next week. Now, back to work—how about a cup of coffee. Would you do me a favor?C: My pleasure.

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A. 对
B. 错