Task 2 Ms. Miller and her manager are discussing the measuresto improve product quality. Listen to the conversation andfill in the blanks with what you hear.[音频]M: Mr. Wang, Order NW541 failed our client’s 1. ______________ and we have to repack.W: That’s the second time this month, right?M: Unfortunately, yes.W: This must not happen again. Hasn’t your department done anything about it?M: We’ve asked the QC unit to 2. ______________ a larger percentage of the products.W: That’s not good enough. We need to take more 3. ________________.M: Maybe we could set a quota system. Workers who make more4. ______________ than the quota won’t get a full5. ______________.W: That sounds good. But what we really need is to make sure thatthe workers know how to 6. ______________ their work.M: How about in-service training? We can go through the wholeprocess step by step and remind them about the importance ofdetail and being careful. It may help improve 7. ______________,too.W: Good. I’ll ask the HR and Technology Departments to give you8. ______________.M: OK. Thank you.