Silence can be a powerful language.

A. 对
B. 错

In North America, lateness for a business appointment communicates full of interest.

A. 对
B. 错

Some people start speaking slower whenever they are interested in the topic or they are urgent to express something.

A. 对
B. 错

What are involved in nonverbal communication?

A. the environment
B. messages
C. the sender
D. the receiver

Which of the following behaviors display the substituting function of nonverbal communication?

A small child point to the toy instead of saying “I want that.”
B. In your classroom, you wave to a friend and point to a meeting place instead of yelling across the crowded room.
C. A Chinese man pat his stomach to show he is full at the dinner table.
D. An American man point to his throat to show he is full at the dinner table.

In conversations, which of the following are turn-taking signals that involve changes in vocal intonation?

A rise and fall in pitch at the end of a clause.
B. A drawl on the last syllable or the stressed syllable in a clause.
C. A drop in vocal pitch or loudness when speaking a common expression such as “you know.”
D. Breaking eye contact with someone in the course of a conversation.

Which of the following nonverbal behaviors contradict one’s verbal messages?

A. Breaking eye contact while saying “Nice to meet you.”
B. Shrinking and frowning while saying “I love you.”
C. Smiling while saying “ Pleased to meet you.”
D. Yawning as someone talks nonstop.

In which of the following countries do people allow a five-minute delay for an appointment?

American
B. Australian
C. Switzerland
D. Germany

Westerners tend to view time as ___________ in nature.

A. inescapable
B. linear
C. fixed
D. flexible

Match the following terms with the corresponding explanations.