简答题
After-class exercisePls read the following case of inquiries and replies, and conclude how many negotiation strategies are adopted in the conversation and why.________________________________________________Dear Ilan,As we discussed before, you said you will open L/C for balance amount. You didn't tell this to Zehava?Best regards,Ben________________________________________________BuyerDear Ben,You have big mistake!We agree on(T/T) 45 days!We are not opening LC after we pay a deposit.This is a management policy term.Please be aware that the coats look very wrinkled.Please check all production because we are not going to iron it there again.Regards,Ilan________________________________________________SellerDear Ilan,My goods has been shipped to you in Sep.Could you pls kindly arrange payment as agreed?Thank you.Best regards,Ben________________________________________________SellerDear Ilan,Any reply?Best regards,Ben________________________________________________BuyerHi Ben,As you can understand,the coats were very late in shipment(You did not start production of fabric almost one year!?We lose lots of sells during September and October.We need to ask you for 30% compensation for the original price.Please confirm so we can go ahead for payment.Regards,Ilan________________________________________________SellerHi Ilan,I'm surprised to hear below. you're very clear why last year the production cannot be started-your staffs change frequently, and always didn't have effective communication with us.So many key points of order can not be confirmed.It is not our fault at all. Actually we already paid the bulk fabric, which is much higher than your deposit.So we already bear the bank interest for one year!This year I came to Ningbo and discussed with you face to face.You said let's finish this, and I trust you. So I made bulk production and shipped out goods in Sep, as per your signed contract.So my company is responsible.And I believe you are also a decent company with good credi. Please don't do this. Its really not necessary to damage your good reputation in China for such small amount.Pls kindly make full payment.Thank you.Best regards,Ben________________________________________________SellerDear Ilan,Pls kindly reply?Best regards,Ben________________________________________________SellerHill Ilan,Each shipment from my company is protected by SINOSURE. According to my company policy, if your payment didnt come within this week, we'll ask for claim from SINOSURE.In that case you'll be in the blacklist of SINOSURE, which will greatly restrict your business in China.I's not necessary, so pls arrange payment.Best regards,Ben________________________________________________BuyerDear Ben,Please be advised that Mr.Ilan is out of the offce(business trip).But, although he is extremelly disappointed from your order'spreformance, he released the application.For payment...l keep you posted re bank swift hopely next week, upon receipt from the bank.Kindly keep us posted re shipping information/docs copies(e-mail) and orginal does by courier, once available/ASAP.Regards,Ze hava
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