题目内容
To remain competitive in today's market, firms must produce a quality product and offer outstanding service at a reasonable price.
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Successful firms follow a customer-driven strategy, as opposed to the management-driven strategy used in the past.
Demographic changes create new business opportunities.
Diversity groups identified in the market today can include extroverts, introverts, atheists, and the religious.
An important environmental change in the global environment is the growth of international competition.
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