Your company network consists of a single Active Directory domain named The network has a print server running Windows 2003 Server. A single printer is installed on the print server. Technicians in the IT Support department have the necessary permissions to manage printers on the print server. You are a member of the Domain Admins group. A user in the Accounts department reports that his documents are not printing. A technician named John examines the print queue and finds a list of documents waiting to be printed. John tries to delete the documents from the queue but is unsuccessful. You need to enable users to successfully print. What should you do?（）

A. Install a new print device. Reconfigure the printer to send print jobs to the new print device.
B. Stop and restart the Print Spooler service on the print server. Instruct users to resubmit their print jobs.
C. Install a second instance of the printer. Configure the print queue to hold mismatched documents. Redirect the original printer to the new printer.
D. Install a second instance of the printer. Delete the original printer. Instruct users to resubmit their print jobs.