– Bill had a car accident and broke his arm.– ( )
A. It’s impossible.
B. Really? How terrible?
C. It’s too good to be true!
Don’t cry!
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– John has been elected chairman.– ( )
A. That’s too bad.
B. That’s a shame.
C. Oh, poor John!
D. That’s terrific!
– Did you know that Max got a scholarship to study in France?– ( )
A. He really deserves it.
B. It’s hard to believe it!
C. It’s too far away!
D. France is a beautiful country.
旅游者要求自费观看计划外文娱节目时,导游人员应
A. 婉言拒绝
B. 报告旅行社,等待待领导通知
C. 协助解决,提醒客人注意安全
D. 断然拒绝
（18真题）如果游客要求前往不健康的娱乐场所，导游首先应该
A. 向旅行社汇报
B. 报告公安部门
C. 提醒注意安全
D. 予以断然拒绝
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