4. If you see a road sign that says ‘Diversion’, you will ______.
A. fall into a hole
B. have a lot of fun and enjoy yourself
C. find that the road is blocked by crowds of people
D. have to take a different road
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5. When someone offered me more coffee and I said ‘Thank you’ in French, I ______.
A didn’t really want any more coffee
B. wanted them to take the coffee pot away
C. really wanted some more coffee
D. wanted to express my politeness
一对一营销的核心是以客户份额为中心。( )
A. 对
B. 错
一对一营销的核心是建立和发展营销网络,培养客户忠诚,提高客户挽留率。( )
A. 对
B. 错
一对一营销关注客户终身价值,推崇长期互动沟通。( )
A. 对
B. 错