题目内容
According to the passage, the underlined phrase “read between the lines” means ______.
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下列各项中，除了“主营业务成本”，应列入利润表“营业成本”项目的有（）
在幻灯片放映时，如果要进入任一张幻灯片，可以单击鼠标右键选取。（ ）
利润表中“税金及附加”项目包括增值税和印花税。
Decide whether the following statements are true or false: T/F_____ 1. The desirable characteristics and qualifications for company staff are sure to be more important than business and commercial skills needed by the company._____ 2. By creativity, the airline staff should be active and inquire about what passengers need and offer all possible means to solve their problems._____ 3. Passengers are deeply touched by the airline staff’s service free from the emotional link of eye contact, a pleasant smile and a warm handshake._____ 4. Handling outrageous passengers requires a cool head while smoothing out the worries and troubles need great patience._____ 5. The good interaction with passengers lies in successful communication and presentation skills of the airline staff._____ 6. Since the company is composed of individuals the individual force outweighs the team cooperation._____ 7. Warm and courteous service is all that the airline staff can provide, not to mention the professional knowledge including geography._____ 8. It’s difficult for airline staff to know all about ground and in-flight services as each of them has a specific occupation.
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