题目内容
The homeless make up a growing percentage of America’s population. 【C1】______ homelessness has reached such proportions that local governments can’t possibly 【C2】______ . To help homeless people 【C3】______ independence, the federal government must support job training programs 【C4】______ the minimum wage, and fund more low-cost housing.
【C5】______ everyone agrees on the number of Americans who are homeless. Estimates 【C6】______ anywhere from 600,000 to 3 million. 【C7】______ the figure may vary, analysts do agree on another matter: that the number of the homeless is 【C8】______ . One of the federal government’s studies 【C9】______ that the number of the homeless will reach nearly 19 million by the end of this decade.
Finding ways to 【C10】______ this growing homeless population has become increasingly difficult. 【C11】______ when homeless individuals manage to find a 【C12】______ that will give them three meals a day and a place to sleep at night, a good number still spend the bulk of each day 【C13】______ the street. Part of the problem is that many homeless adults are addicted to alcohol or drags. And a significant number of the homeless have serious mental disorders. Many others 【C14】______ not addicted or mentally ill, simply lack the everyday 【C15】______ skills needed to mm their lives 【C16】______ Boston Globe reporter Chris Reidy notes that the situation will improve only when there are 【C17】______ programs that address the many needs of the homeless. 【C18】______ Edward Zlotkowski, director of community service at Bentley College in Massachusetts, 【C19】______ it, "Them has to be 【C20】______ of programs. What’s needed is a package deal."
【C1】
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听力原文：F: What's up, Johnny？ You don't look very happy.
M: Nothing.
F: Come on, tell me. I'm your friend as well as your colleague.
M: It's the customers. They always prefer Jenny to me. I can't understand.
F: I can. It's the way you communicate.
M: How can that be？ I don't even get a chance to speak to them.
F: Communicating is more important than speaking and listening, Johnny. Your body language is important, too.
M: What kind of language is that？
F: It's the way you stand and sit and walk. It's your gestures and expression on your face and in your eyes. Your whole appearance communicates things. Even when you're not speaking.
M: Then what's wrong with my body language？
F: The way you look at customers doesn't give them a good impression, Johnny. You often rest your head on your hand. You look downwards. You don't smile. You don't turn your head or your body towards the customers. But look at Jenny. She's holding her head up. She looks at a customer's eyes. She smiles. She turns her head and her body towards the customer.
M: What is the difference？
F: Your body language is telling customers to go away. Jenny's is making them feel welcome. That's why they go to her, and not you. Now, what are you going to do？
M: I think I'd better follow your advice, and then see what will happen.
Why does Johnny look unhappy？
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