题目内容

The ________ defines which other brands a brand competes with and therefore which brands should be the focus of competitive analysis.

A. consumer profitability analysis
B. competitor indexing
C. service blueprint
D. competitive frame of reference
E. cluster analysis

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________ are defined as companies that satisfy the same customer need.

A. Communities
B. Competitors
C. Trendsetters
D. Industries
E. Task groups

A(n) ________ is a group of firms offering a product or class of products that are close substitutes for one another.

A. community
B. task force
C. industry
D. focus group
E. umbrella brand

________ refers to the products or sets of products with which a brand competes and which function as close substitutes.

A. Consumer profitability analysis
B. Competitive frame of reference
Category membership
D. Value membership
E. Demand field

When Coca-Cola focused on developing its soft drink business but missed seeing the market for coffee bars and fresh-fruit-juice bars that eventually impinged on(侵犯) its soft-drink business, it was suffering from ________ because it defined competition in traditional category and industry terms.

A. factor elimination
B. marketing myopia(短视)
C. factor reduction
D. category points-of-parity
E. reliance on product description

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