The turn-down service includes making-up bed, drawing the curtain, turning on some certain lights, cleaning the bathroom, and replenish some supplies.
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Front Office staff should do service for the guest with good managers.
A. 对
B. 错
Hotel guests can charge RMB back into foreign currency at the cashier’s counter.
A. 对
B. 错
Generally speaking ,the houseman is in charge of the Housekeeping Dept.
A. 对
B. 错
Champagne is a sparkling wine.
A. 对
B. 错