题目内容
Interpersonal nonverbal communication consists of e-mail messages, memos, and letters
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How quickly a document can be read is determined by the difficulty of the subject matter and by the document's organization and writing style
Good business and administrative communication are created as quickly as possible which helps save a writer's time
Conventions（惯例） in business communication help people recognize, produce, and interpret different kinds of communications.
A message will be more successful if the writer focuses on his own needs instead of the larger context of shareholders, customers, and regulators.
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