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社工和案主讨论和确定目标的过程,也是鼓励案主深思在问题解决以后有关个人的未来远景的过程。()
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在协助案主面对他们所选择的任务时,鼓舞其信心，增强他们完成任务的动力与能力显得特别重要。()
头脑风暴法可以激发出很多的思想火花,它鼓励社工参与进来,而案主由于担心自己的言论会遭到批评,因而此法只能调动案主一定的积极性。()
听力原文： The first step to stop drug abuse is knowing why people start to use drugs. The reasons people abuse drugs are as different as people are from one another. But there seems to be one common thread: people seem to take drugs to change the way they feel. They want to feel better or to feel happy or to feel nothing. Sometimes, they want to forget or to remember. People often feel better about themselves when they are under the influence of drugs. But the effects don’t last long. Drugs don’t solve problems. They just postpone them. No matter how far drugs may take you, it’s always a round trip. After a while, people who misuse drugs may feel worse about themselves, and then they will use more and more drugs. If someone you know is using or abusing drugs, you can help. The most important part you can play is to be there. You can let your friends know that you care. You can listen and try to solve the problem behind your friend’s need to use drugs. Two people together can often solve a problem that seems too big for one person alone. Studies of heavy drug users in the United States show that they felt unloved and unwanted. They didn’t have close friends to talk to. When you or your friends take the time to care for each other, you’re all helping to stop drug abuse. After all, what are friends for？
(30)
听力原文：W：(19) You are an expert on urban problem. Mr. Cross. I wonder how you would describe the characteristics of these enormous cities．
M：The first point to make is that they are different from large cities in Europe and America.
W：Surly all large cities are essentially similar．
M：It's true that all large cities experience similar problems provisioning housing and services，but the difference lies in the time factor．
W：Surly some of the cities we are considering are just as old and, in some cases，much older, than cities in the United States，for instance.
M：Very true, but the large cities of Europe and the United States grew relatively slowly．(21) London had a population of more than a million at the beginning of the nineteenth century and this number of more than eight million. And this growth was parallel to industrial growth throughout the country．The same is true of New York, for example．
W：But this is not true of Mexico city or Buenos Aires？
M：No，it is not．(20) Throughout Latin America and in parts of Asia, cities have grown much faster than industry，or agriculture for that matter．Some of these cities have quadrupled in size in less than two decades，while industrial growth over the same period may have only reached thirty to forty percent．
W：What does this mean？
M: Essentially the population growth is not equal to the number of employment opportunities. Much of the increase is due to immigration from the countryside, a movement of people in search of better conditions.
(20)
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