Listen to the recording and fill in the missing words. 听写，填入所缺内容 Linda:Hello, Linda Baxter speaking. How can I help you?Martin: Hello, Linda. This is Martin Esseling from Logistics International here.Linda: Hello, Martin. (1) _______________ in London?Martin: Not so good, I’m afraid. Unfortunately there is a problem with the latest shipment.Linda:Oh, (2) ___________________, Martin. What seems to be the problem?Martin: We ordered your special premium envelopes two weeks ago, but you sent the wrong envelopes.Linda: Oh dear, sorry. Listen, (3) _______________ and I’ll see to it immediately. But just to clarify things, what do you (4) __________ the wrong envelopes?Martin: Well, the envelopes are white and we ordered cream white.Linda: I see. (5) _______________ one more question? I see from my documents that you ordered standard white envelopes, too. (6) _________________?Martin: Yes, that is right. We ordered those envelopes last week. But we placed the other order two weeks ago.Linda:I see. (7) ____________________ a mix-up. I will speak with the production department and arrange for your order to be delivered to you tomorrow at 3 p.m. by courier.Martin: That’s fine. I think we can wait until then. Can you (8) ___________ that the delivery will be here tomorrow?Linda:Yes, certainly.Martin: We really (9) _______________ any more problems.Linda:I understand. I’m really sorry about this and I’ll see to it (10) ___________ that you get the right envelopes tomorrow.Martin: Thanks, Linda. Goodbye.Linda: Bye, Martin.