According to the writer，a customer—driven business model ensure customer loyalty by
A. attaching great attention to customer’S buying inclination．
B. keeping track of what customers have pumhased．
C. having a panorama understanding of customers．
D. launching new products and services quickly．
A.knownB.learnedC.assuredD.mastered
A. known
B. learned
C. assured
D. mastered
According to the writer．excellent negotiators are those who
A. rely on intuition．
B. plan their negotiation carefully。
C. have good negotiation style．
D. set a clear Dumose．
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