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【B18】
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男性，29岁，患急性呼吸道感染，发热38℃、咳嗽、少痰五天而住院。胸片示：右肺中野白淡片状阴影，WBC 4.0×10 9/L，分类正常，痰无细菌生长，红细胞冷凝集试验阳性(＞1:64)应首选的药物为
Dear Sir,
I am writing 【C1】______ a strong complaint about the 【C2】______ treatment my guests, my colleague and I received when we visited your restaurant last Friday evening. On hooking a table for four by telephone on Tuesday we were 【C3】______ that there would be room for us despite the fact that you had only been 【C4】______ for a few weeks and were already booked.
We appreciate that there must be great 【C5】______ for restaurant meals at this time of the year in such a popular and 【C6】______ area but we were not expecting such an ill-mannered reception on the part of your head waiter.
Our Chinese friends are currently touring the "Shakespeare country" and were looking forward to a traditional English dinner in such a charming setting. But our hopes 【C7】______ an enjoyable evening out were instantly spoilt when your head waiter informed us that he had received no booking in our name and, so, no table was 【C8】______ for our party. My colleague and I protested at this and asked to speak to the manager, who, we were told, was unavailable. Your staff then offered us a table which we all had to share with another couple and no effort was made to 【C9】______ the unpleasantness we had experienced. We also had to wait some 【C10】______ time before the menu was brought to us.
I trust you will give this complaint your prompt attention as the whole embarrassing incident was a great. disappointment to our guests and sets a bad example of our English hospitality.
Yours sincerely,
Paul J. Weller
【C1】______
责任保险的保险利益包括()。
①各种固定场所的所有人或经营人,对其顾客、观众等人身伤害或财产损失具有保险利益
②各类专业人员对于工作上的疏忽或过失致使他人遭受损害具有保险利益
③制造商、销售商对因商品质量或其他问题给消费者造成人身伤害或财产损失具有保险利益
④各固定场所的所有人对其财产具有保险利益
⑤债权人对债务人的信用具有保位利益
【B3】
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