听力原文：W: Good morning, Topaz Resorts. How may I help you？
M: I'd like to book a cottage for this Saturday.
W: I'm sorry, but all cottages have already been booked for a business workshop. We can give you a reservation for the next weekend, though.
M: Please do that, then. My name is John Baxter.
Who most likely is the woman？

A cottage owner.
B. A resort employee.
C. A company executive.
D. An office assistant.