题目内容
听力原文：A: Come in Sharon end take a seat.
B: Thanks.
A: so, where do we start？ Should we begin with a look at last year and then go on from there？
B: Fine.
A: So, how do you feel you've done in your first full year with the company？
B: Overall, I think I've done quite well. I feel quite confident now about what I do.
A: And are you happy with your duties？
B: Well, the job is exactly as it was advertised in the paper, so there have been no surprises. I like dealing with customers and I don't mind answering the phone and preparing invoices. Sometimes it's a bit boring typing long price lists, but then everyone has to do it.
A: That's true. Does anything make your job difficult？
B: The computer. To begin with, I was slow because I didn't know the program, but now I get annoyed when the computer just stops working for no reason. I often sit looking at the monitor for minutes, not sure whether it is still working or not. I think the network is too old for our soft ware end we need some new machines.
A: But apart from the computer, is there anything else you would like to change？
B: Erm, let me see. I'd like the authority to issue credit notes without having to ask you first. You're often away on business end sometimes customers ring up with a complaint. And if we can't contact you, then we can't deal with the complaint properly. It's a bit embarrassing at times.
A: Yes, but some of our customers always find something wrong end try end get a credit note with every order. You can't believe everything they say, you know. What about your objectives for the future？
B: Well, I need to get to know the customers a bit better and maybe try to make fewer mistakes. But I think the most important thing is to increase my product knowledge, so I don't get embarrassed when customers make enquiries.
A: Don't worry, you'll learn all that in time. What I'd like to ask you about now is...
•You will hear a conversation between a head of department and an employee.
•For each question 23-30, mark one letter (A, B or C) for the correct answer.
•After you have listened one, replay the recording.
The biggest problem with the computer is that
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SECTION A CONVERSATIONS
Directions: In this section you will hear several conversations. Listen to the conversations carefully and then answer the questions that follow.
听力原文：Receptionist: Good morning. Can I help you？
Student: Yes, please. I'd like to have some information about the course at Swan School.
Receptionist: (5[B])Is that a summer course you are interested in？ We have a short intensive full time course in summer.
Student: Oh？ Yes, I'd like to know the length of one course.
Receptionist: Each course lasts for 3 weeks. And it is about 23 hours per week. Usually four and a half days a week.
Student: Ok. You must have lots of students in the class？
Receptionist: We have lots of students in the school, but in the classes only about 12 and 14 students.
Students: 12 and 14. Could you give me the dates of the first and second courses？
Receptionist: Certainly. The first course begins on July 3 and lasts until July 20 and (7[C]) the second is from July 24 to August 10.
Students: What about the fees per course？
Receptionist: Each costs $150 plus tax, which is 15%, and a $5 registration fee.
Students: Thank you. Do we have to find our accommodation？
Receptionist: We can do that for you. We have a lady who arranges it for you with college families.
Students: How much does it cost？
Receptionist: Well, you can Choose to have bed and breakfast only, which is $20 per week, (6[B]) or bed, breakfast and dinner which is about $27 a week.
Students: $27 a week. Thanks very much.
Receptionist: You are welcome.
What course is the student interested in？
Which part of the factory does Alan want to change？
听力原文：M: When does the plane take off？
F: It has been arranged to take off at four fifteen but it's delayed thirty minutes.
•For questions 1-8 you will hear eight short recordings.
•For each question mark one letter (A, B or C) for the correct answer.
When does the plane take off？
【C2】
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