Warranty cost is an example of an:.保修成本是下面哪项成本的一个例子。
A. Internal failure cost内部失败成本
B. Appraisal cost评估成本
C. External failure cost外部失败成本
D. Customer satisfaction cost客户满意成本
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Which of the following is true about quality?关于质量的说法, 以下哪项是正确的?
A. Low quality is not a problem, low grade is a problem质量偏低不是问题, 等级偏低是个问题
B. Quality is the degree to which a series of internal characteristics meet the requirements质量是一系列内特性满足要求的程度
C. Explicit or implicit requirements in quality are the basis of requirements development质量中明确或隐含的需求是需求开发的依据
D. Quality determines the function of the project product 质量决定着项目产品的功能多少
Quality audits can be used for all of the following purposes, except质量审计可用于下列所有目的,除了()。
A. Identify best practices in quality management识别质量管理中的最佳实践
B. Identify who should be responsible for quality认定质量责任该由谁来承担
C. Summarize the experience and lessons of quality management总结质量管理的经验教训
D. Confirm the implementation of approved change request确认已批准的变更请求的实施情况
Scrap and rework are examples of what type of cost of quality? 废品和返工是哪一种质量成本的例子?
Appraisal 评估
B. Prevention 预防
C. Internal failure 内部失败
D. External failure 外部失败
Due to a lack of an employee training and proper production control, defects in a production run caused rework which cost the company $250,000. How much of this cost is directly attributable to the employees on the production line?由于员工缺乏培训和合理的控制,生产过程中发现了问题需要返工解决。返工费用为$250,000。其中员工负有责任的费用为
A. 75000
B. 37500
C. 212500
D. 145000
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