How much should the woman pay to send the package?
A. $4.90.
B. $30.00.
C. $12.20.
D. $18.20.
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Why does the guest apologize when she arrives at the front desk?[音频]
A. She forgot to pay.
B. She is late in checking out.
C. She forgot to bring the book.
D. Her son didn’t behave well this morning.
Which of the following did the woman's family NOT like about the hotel?
A. The room charge.
B. The bed clothing.
C. The swimming pool’s opening time.
D. The room service.
What was the woman charged for besides the room rate?
A. Telephone use.
B. Room service.
C. Refrigerator.
D. Wi-Fi connection.
Which of the following services is NOT included in the special price?[音频]
A hair wash.
B. A hair dying.
C. A massage.
D. A shave.
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