题目内容

All the hotel reservations are made online these days.

A. 对
B. 错

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You can find our the size of the group or number of people to reserve rooms for by asking"What’s the date of your arrival?"

A. 对
B. 错

Some hotels offer different types of rooms for guests who don’t smoke.

A. 对
B. 错

For a receptionist, using the modal verb “could” will make you sound more polite and professional.

A. 对
B. 错

Your guest might mention something they’re unhappy about and a receptionist should immediately fix the problem himself or hersel.

A. 对
B. 错

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