题目内容

1.It is admirable for an organization to want to measure customer______A. satisfy B. satisfied C. satisfaction D. satisfactory

A. satisfy
B. satisfied
C. satisfaction
D. satisfactory

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The following words are used to describe price except ______.

A. favorable
B. reasonable
C. attractive
D. convenient

Proper ______ design is just the first step in survey.A.questionnaireB. question C. commitment D. warranty

A. questionnaire
B. question
C. commitment
D. warranty

4. In conducting a survey, there are several processesa. determine what people are targeted and how they are interviewed.b. design the questionnairec. collect and analyze the datad. establish the goal of the projecte. produce the findingsThe right order should be :

A. b-a-c-d-e
B. d-a-b-c-e
C. a-b-c-d-e
D. c-d-a-b-e

P19-22 Match the writer with their works.

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