What did people worry about throughout the world?
A. Financial crisis.
B. Crowded restaurants at dinner time.
C. Poor quality of commodities at small shops.
D. People becoming less polite than before.
查看答案
Which of the following was not among the Top Three most courteous cities?
A. New York.
B. Seoul.
C. Zurich.
D. Toronto.
New Yorkers were particularly polite when it came to __________.
A. holding doors open for people
B. saying thanks to customers
C. helping pick up dropped files
D. serving people in shabby clothes
Why did New Yorkers become more caring after 9/11?
A. They didn’t want to be hated by more people.
B. They were afraid of more attacks from terrorists.
C. They attached more value to life.
D. They realized the shortage of people.
One explanation for the good manners of Swiss shop workers is that _______.
A. they have been educated to do so
B. they understand that the more polite they are, the more customers they will get
C. they can get a bonus for treating customers well
D. they are proud of the service they provide
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