Working together to plan for the growth and maintenance of something is a basic human need. People are gregarious by nature: our nature is to nurture. Work, with its limited ability to financially compensate employees, provides an unending source for intrinsic motivators and rewards. Teamwork pulls and puts people together to create and produce. It becomes a self-fulfilling reward system. It provides the spirit, enthusiasm, fun, “braintrust” and environment for creative conflict and competition that drives people to produce and excel.
Motivated employees, like motivated customers, are an investment for any company. In the final analysis, all businesses are customer service businesses, and all employees are emissaries. When checking its viability in the marketplace, every business must look at its responsibilities on both bottom lines: financial resources and human resources.