This term describes an electric shaver company that carefully observes its competitor’s production line to look for ways to improve its own manufacturing process()
A. trademarking
B. benchmarking
C. quality engineering
D. reverse marketing
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If employment planning shows a large surplus of employees, management may want to__()
A. recruit
B. downsize
C. expand
D. continue with current employment levels
Which of the following is NOT a reason for managers to plan()
A. to give direction to an organization
B. to deal with change
C. to establish goals
D. to establish responsibility for mistakes
The first step in any employment planning process involves making a__()
A. job description
B. human resource inventory
C. product evaluation
D. job specification
Which of the following is an advantage of using private employment agencies for recruiting()
A. low cost
B. candidates who are familiar with the organization
C. improves employee morale
D. careful screening of applicants