Can I help you in any way?
A. Thank you so much for your help.
B. Yes. Can you tell me the way to Avon Road.
C. I’m sorry I don’t know.
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May I have five second-class tickets please?
A. Sorry. There are only four left.
B. Will you go there by car or by train?
C. The first-class is $256 each.
Welcome to the Peace Hotel? How may I help you?
A. Can you tell me how to get to the Peace Hotel?
B. Hi. I have a reservation under the name of Will Smith.
C. That’s OI can fill in the form by myself.
Excuse me, is there a supermarket near here?
A. I’m sure we will find it.
B. Take the metro or the bus.
C. Sorry. I’m new here.
消费者购买过程是消费者购买动机转化为( )的过程。
A. 购买决策
B. 购买意志
C. 购买行动
D. 购买意向