Order a meal 预订膳食 Expressing wants 表示需求
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Complaining 投诉索赔 Strong complaints 强硬投诉
Receiving a visitor to your office 接待来宾 Checking and confirming 核实确认
Starting a product presentation 推介产品 Describing products描述产品
Receiving a visitor to your office 接待来宾 Likes and dislikes 个人喜好
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