What is the main purpose of this email?
A. To describe a change in a company policy
B. To remind employees to claim their entitlements
C. To encourage employees to reduce paperwork
D. To clarify the rules on entertaining clients
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Why is Ms. Rhodes surprised?
A. She did not ask for the bathroom pipes to be replaced.
B. She cannot recall the maintenance work to the kitchen.
C. She was unaware of the after-hours service charge.
D. She thought the price would be lower than she was billed.
How much would it have cost Ms. Rhodes to fix the leak during business hours?
A. $150
B. $200
C. $400
D. $600
Where does this information probably appear?
A. In a guide book
B. In a tour program
C. In a travel itinerary
D. In a flight manual
What does Mr. Slavic imply about the competition?
A. He is not interested in taking part.
B. He will not be able to meet the deadline.
C. He does not feel he has the talent to win.
D. He has already started working on an entry.