题目内容

It is...that...是疑问句

A. 对
B. 错

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as有哪些意思?

A. 当...时候
B. 作为
C. 好像
D. 跑步

How can we respond to a claim letter?

A. Reject the claim.
B. Partially accept the claim.
C. Ignore the claim and give no response.
D. Accept the claim completely.

Full adjustment is most popular for the seller.

A. 对
B. 错

For the refusal letter, providing the reasons for rejection should be carefully explained.

A. 对
B. 错

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