12.
A. Some customers had their elbows broken.
B. Some customers were knocked down to the ground.
Customers were doing shopping in a great hurry.
D. Customers stamped on each other’s shoes to get cheap items.
Questions 13 to 16 are based on the passage you have just heard.13.
A. Housewives.
B. Restaurant managers
C. Guests of dinner party.
D. Hosts of dinner party.
14.
A. Informing your guests of the time and date beforehand.
Buying necessary ingredients and drinks before the party.
C. Practicing cooking according to a simple menu.
D. Making a guest list to know the number of people to cook for.
15.
A. You might find yourself less stressed.
B. You might have enough time to prepare more food.
C. Your guests might feel much happier.
D. Your guests might be willing to stay longer.
16.
A. Let guests serve themselves.
B. Provide some background music.
C. Invite guests to watch some video clips.
D. Keep the menu as simple as possible.