题目内容

I am writing to complain about the unfair treatment that I received in yourrestaurant last Friday.

A就你们餐馆低劣的服务质量，我上周五已致信消协反映。
B.我在贵餐馆受到了不礼貌的待遇，我上周五已写信投诉。
C.我写此信是投诉上星期五在贵餐馆受到的不公正的待遇。

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To show our goodwill, we would like to offer you a 5% discount on your nextorder with us.

A.为表现我们的善意，我们对贵方这次订货可以给予5%的优惠。
B.为体现我们的诚意，贵方下次订货时，我们愿给你5%的折扣。
C.为促进商品销售，我们决定即日起对本公司所有产品让利5%。

I am sorry I won't be able to attend the business meeting scheduled for nextFriday.

A.我无法出席拟于下星期五举行的业务会议，深表歉意。
B.不巧的很，我没有时间，下周五我已经安了生意谈判。
C.不好意思，我实在来不及参加下周五进行的业务会谈。

Having trust in each other is very important because doing business requiresgood interpersonal relationships.

A.有了信誉才有助于搞好对别人的关系，也有助于企业的发展。
B.彼此之间的信任非常重要，因为做生意需要良好的人际关系。
C.建立良好的人际关系至关重要，因为做生意必须要相互信任。

Task 5 no more than 3 words 每题1分You can get free, fair and expert advice about making your home more energy efficient from your local Energy Saving Trust advice centre.As they are experts in energy saving, they will be able to advise you on which energy saving measures are most suitable to your home. Our experts:* Have good knowledge of your area and understand the local housing conditions --for example, they can help you find out whether or not your house has cavity walls (空心墙)。* Can advise you on any grants (拨款) and offers that may be available to help towards the cost of re-structuring measures.* Know your local labour market and so can recommend suitable qualified workers.* Have experience of helping people like you take effective energy saving actions, from the start of the process to the end.56. What advice is given by the Energy Saving Trust advice centre?Experts advice about making our home ___________.57. What measures can the experts in the centre propose?The measures that are _ to your home.58. What else can the experts do for you?Give advice on the grants and offers towards the cost of_________.59. Why can the experts recommend suitable qualified workers?Because they are familiar with your local _.60. What experience have the experts got?Helping people take effective ___________.