题目内容

WhichofthefollowingisNOTanadvantageofhavingasharedfinanceservicecentre?

A. Tailoredresponse
B. Economiesofscale
C. Reductionincost
D. Betterqualityservice

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Whichofthefollowingisthecauseofthecontemporarydiamondshapeofthe financefunction?

A. Processautomation
Bigdata
C. Datavisualization
D. Mobiletechnology

CohasdecidedtooutsourceitsITsupporttoNCo.WhichofthefollowingareDISADVANTAGEStoMCoas aresultofthisdecision?I.CobecomesamorecomplexorganizationIIUrgentITissuesatComaynotberesolvedasquicklyIIIOngoingITcostsofCowillincreaseIVLongtermcontractswithNCoarepronetodisruption

A. l and III
B. IIandIII
C. IandIV
D. IIandIV

A clientvendorrelationshipisafeatureofwhichofthefollowing?

AnoutsourcedITfunction
B. Enterprise-widesystems
C. Socialnetworking
D. Virtualteamworking

ServiceLevelAgreementsarenormally associatedwith:

A. Jobreductionsnegotiated withstaffgroups
B. Deskilling
C. Agreedappraisaloutcomes
D. Outsourcing