[音频]Questions 19 to 21 are based on the passage you have just heard.
A. Impulse Buying.
B. Self-Service Shopping.
C. The More Products, the More Confusion.
D. Psychologists and Merchandising Experts.
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20
A. Only five percent of the shoppers decide in the store.
B. More than five shoppers make a list before shopping.
C. Nearly ten percent of the shoppers decide in the store.
D. Less than twenty percent of the shoppers make a complete list.
21
A. The clerks ignore the customers.
B. The clerks are too eager to serve the customers.
C. The stores have to send the shopper’s purchases to his home.
D. Customers hesitate to ask for help if they haven’t decided what to buy.
[音频]Questions 22 to 25 are based on the passage you have just heard.
A. Because people of different ages may have different understanding.
Because people of different sex may understand gestures in different ways.
C. Because people of different cultures may have different interpretations.
D. Because people of different cultures speak different languages.
23
A. Men.
B. Women.
C. Americans.
D. Old people.
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