According to Peter F. Drucker, the purpose of businesses is to appeal to and then retain a satisfied customer.
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A “customer culture”refers to the social and political influence on customers.
A. 对
B. 错
In the selling concept, the firm’s obsession is to make what customers want.
A. 对
B. 错
The statement“government of the people, by the people, and for the people”is first given by Abraham Lincoln.
A. 对
B. 错
One of the three advantages that generate revenue growth is cost efficiencies of serving repeat customers.
A. 对
B. 错