题目内容

According to Peter F. Drucker, the purpose of businesses is to appeal to and then retain a satisfied customer.

A. 对
B. 错

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A “customer culture”refers to the social and political influence on customers.

A. 对
B. 错

In the selling concept, the firm’s obsession is to make what customers want.

A. 对
B. 错

The statement“government of the people, by the people, and for the people”is first given by Abraham Lincoln.

A. 对
B. 错

One of the three advantages that generate revenue growth is cost efficiencies of serving repeat customers.

A. 对
B. 错

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