The total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of peop
A. intercultural communication
B. culture
C. business communication
D. feedback
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Before making a business call, what kind of questions can you reflect（）
A. Do you need to report to your boss
B. Do you need to get information
C. Do you want to sell something, or convince the person of an idea
Do you need to ask for the person’s help or support
How can the culture of a society directly affect management approaches（）
A. centralized versus decentralized decision making
B. safety versus risk
C. stability versus innovation
D. individual versus organization loyalty
There are many ways of examining cultural differences and their impact on international management. Culture can affect____（）
A. technology transfer
B. managerial attitudes
C. managerial ideology
D. business-government relations
Which factor needs to be considered when pursuing business in Brazil（）
A. Physical contact is acceptable as a form of communication
Brazilians tend to trust others, so be sure to form a strong relationship before bringing up business issues
C. Appearance is very important, as it will reflect both you and your company
D. Patience is not important
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