The government agency ______ an inquiry following several complaints about the attitude of
A. launched
B. rose
C. dispatched
D. presented
How did researchers gather their information？
A. By interviewing employees in Japan and Korea in person
By surveying a sample of East Asian employees
C. By observing office culture in two Asian countries
D. By conducting experiments in Japanese and Korean firms
Why won't Mr. Hawkins's request be processed？
A. The product has been damaged.
B. His reason for returning the item is invalid.
C. The returns period has expired.
D. He has already opened the purchase.
What does Professor Sparkes imply？
A. Employees are demanding more leisure time.
B. East Asian corporate culture should change.
C. Productivity rates are difficult to measure.
D. Workplace efficiency is declining across Asia.
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