题目内容

听力原文：Woman: May I help you？
Man: Yes, I would like to place an order for toner cartridges. We have a standing agreement with your company, so we will need the same amount as last time.
Woman: Let me key in your information into my computer. I will pull up our records for you. Do you have an order number？ What name is the order listed under？
Man: It should be under Smith. The number is 184796 A．
Woman: Yes, Mr. Smith. I have an order for three cases of cartridges, is that what you would like to refill？
Man: Yes.
Woman: Is there the correct billing address？
Man: No, please post the bill to 124 Hildrod Lane, Milton County, 98830．
Woman: I will send you an invoice in the next few days. Your order should be delivered before the end of the day on Monday.
Man: Thank you.
(1)

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听力原文：F: Thank you for calling BCT Corporation. Please state your name and address. Then give the title and reference number of the job you'd like to apply for. Please speak clearly after the tone.
M: Hello. This is Mr. Jay Woolongee -- that's W-O-O-L-O-N-G-E-E. I'm ringing from Manchester--you've got my address on record. I phoned about the job of training supervisor 3 days ago but you sent me the wrong forms. Please send me the correct application form. for this job -- job reference number TJ137 instead. Oh, and could you also make sure that you include the information pack？ That would be very helpful. Thank you.
？You will hear three telephone conversations or messages.
？Write one or two words or a number in the numbered spaces on the notes or forms below.
？After you have listened once, replay the recording.
Conversation One
？Look at the notes below.
？You will hear a message about a job application on a telephone answering machine.
BCT Corporation
Job Application Form
Name: Mr. Jay (1)
Address: On record
Post: (2)
Reference No.: (3)
Request: Send (4) as well.