Internet上专门提供网上搜索的工具统称为_________。
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某日,业主王先生来到某物业服务中心,接待员小李立刻起身以站姿迎客,并微笑着请对方在对面座位就座,倒了杯水放在王先生面前说:“您请喝水。”王先生随即说明来意。在了解到王先生是咨询有关物业管理费构成方面的问题后,小李为了能够准确答复,有理有据,遂找出《物业管理条例》、物业服务费用测算表等相关材料,向王先生出示并解释。在小李与王先生交流沟通时,服务中心门外又来了一位先生,小李立即对王先生说了句“对不起,您请稍等”后,起身迎客。 在获知来人张先生需办理装修管理相关事宜时,小李为了不耽误两位客人的时问,在请两位来宾稍等片刻的同时,立即向物业服务中心主管说明情况并请求帮助接待。返回接待台,即对张先生说:“实在不好意思,我现在正在接待王先生,我请中心主管和您谈好吗?”张先生欣然接受,小李随即引导其来到主管座位前,请其入座后,回到接待台继续回答王先生的问题。 根据以上案例,回答5~7题: 物业管理客户沟通的内容一般包括哪些方面?
Every American President lived in the White House except for George S1.______
Washington, although he did have a majority part in designing the White S2.______
House. The government held a competition to choose the best design for it.
The winner was a young man of South Carolina, James Hoban. His design S3.______
was a three-level house of stone. And President Washington made some
changes in the winning design. He made the house long and wider, and S4.______
changed it into a two-storied house instead of three.
The second President, John Adams, was first to live in the White S5.______
House. When he and his wife moved onto the new house in 1800, work was S6.______
still going on, although the main live area was completed. The whole work S7.______
did not finish until the administration of the 3rd President, Thomas Jefferson.
Twelve years later, the British army invaded Washington and burned
the White House. The fire completely destroyed the inside of the building
and the White House was so dangerous to live in. Later on workers rebuilt S8.______
the inside of it. More offices were added, most of which underground. None S9.______
of the work, however, changed the appearing of the building. Many people S10.______
asked why the President's house is called the White House. Historians say
because it was painted white.
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