凡在坠落高度基准面()m以上有可能坠落的作业,称为高处作业。
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防护架应配合施工进度搭设,高度不能超过连墙件以上()个步距。
A. 1
B. 2
C. 3
要有效地管理一支多样性的员工队伍,需要基于下列哪些因素公平地对待他们?
A. 性别
B. 年龄
C. 信仰
D. 以上都是
Section B – TWO questions ONLY to be attempted
APX Accountancy (APX) is an accountancy partnership with 12 branches covering each of the main cities of Emland. The business is well established, having organically grown over the last 40 years to become the second largest non-international practice in Emland. The accountancy market is mature and expands and contracts along with the general economic performance of Emland.
APX offers accountancy, audit, tax and business advisory services. The current business environment in Emland is dominated by a recession and the associated insolvency work is covered within the business advisory area of APX.
At present, the practice collects the following information for strategic performance evaluation:
The above figures are for the most recent financial year and illustrate the metrics used by APX. Equivalent monthly figures are produced for each of the monthly partner meetings which review practice performance.
The staff are remunerated based on their grade, with non-partners obtaining a bonus of up to 10% of basic salary based on their line managers’ annual review. The partners receive a fixed salary with a share of profit which depends on their contractual responsibilities within the partnership.
The managing partner of APX is dissatisfied with the existing performance management system, as she is not convinced that it is helping to achieve the long-term goal of expanding and ultimately floating the business on the national stock exchange. Therefore, she has asked you to consider the impact of applying Fitzgerald and Moon’s building block approach to performance management in the practice.
Required:
(a) Briefly describe Fitzgerald and Moon’s building block model of performance management. (4 marks)
(b) Evaluate the existing performance management system at APX by applying the building block model. (8 marks)
(c) Explain the main improvements the introduction of a building block approach to performance management could provide, and suggest specific improvements to the existing system of performance measures at APX in light of the introduction of the building block model. (8 marks)
ENT Entertainment Co (ENT) is a large, diversified entertainment business based in Teeland. The company’s objective is the maximisation of shareholder wealth for its family owners. It has four divisions:
1. Restaurants
2. Cafes
3. Bars
4. Dance clubs
Recently, ENT’s board have identified that there are problems in managing such a diversified company. They have employed consultants who have recommended that they should perform. a Boston Consulting Group (BCG) analysis to understand whether they have the right mix of businesses. The chief executive officer (CEO) has questioned whether using this analysis is helpful in managing the group’s performance. A business analyst has prepared information on each division in the table below.
In Teeland, the economy is generally growing at about 2% per annum. The restaurant, cafe and bar sectors are all highly fragmented with many small operators. Consequently, a market share of more than 3·0% is considered large as that is comparable to the share of the largest operators in each sector. There are fewer small late night dance club operators and the market leader currently holds a 15·0% market share. There have not been many new developments within the divisions except for a new wine bar format launched by the bars division which has surprised the board by its success.
Each of the division’s performance is measured by economic value-added (EVA?). The divisional managers have a remuneration package that is made up in two equal parts by a salary set according to industry norms and a bonus element which is based on achieving the cost budget numbers set by the company board. The chairman of the board has been examining the consistency of the overall objective of the business, the divisional performance measure and the remuneration packages at divisional level. He has expressed the worry that these are not properly aligned and that this might lead to dysfunctional behaviour by the divisional management.
Required:
(a) Perform. a BCG analysis of ENT’s business and use this to evaluate the company’s performance. (7 marks)
(b) Critically evaluate this BCG analysis as a performance management system at ENT. (7 marks)
(c) Evaluate the divisional managers’ remuneration package in light of the divisional performance system and your BCG analysis. (6 marks)