The room service means the service of __________.
A. turn-down
B. cleaning the room
C. the room center
D. sending meals to the guest room
The American lady said to the room attendant __________ tears , “Thank you verymuch.”
A. in
B. with
C. at
D. almost
19. This isn’t a very nice suite , __________ ?
A. is it
B. isn’t it
C. does it
D. aren’t
The best way for a floor attendant to find out the guest’s name is__________．
A. to look at the luggage tags
B. to ask the guest his or her name
C. to check the arrival list
D. all of the above
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