According to the passage, what are the basic rules for all the Front Desk staff to follow to provide the best service for the guests?
A:Upholding the hotel’s commitment to hospitality to all the guests;
B:Working together as a team.;
C:Solving all problems efficiently and courteously.;
D:Giving some guests special treatments.;
查看答案
Which of the following statements is true?
A:The reservationist should make sure that the reservation cards are correctly fille;
B:The reservationist should make sure all the bills are right.;
C:The reservationist will assign rooms and tell all the room rates.;
D:The reservationist should ask the way;
单选题(共1题,14.2分) 1、下面关于在指定的幻灯片上自定义动画的操作正确的是( )。
A. 打开该幻灯片,在“幻灯片放映”菜单中点击“自定义动画”,并在随即出现的对话框中设定参数,最后按“确定”
B. 在“幻灯片放映”菜单中点击“自定义动画”,并在随即出现的对话框中设定参数,最后按“确定”
C. 打开该幻灯片,在“幻灯片放映”菜单中点击“自定义动画”,然后按“确定”
D. 以上说法均不对
单选题(共1题,14.2分) 1、预设动画的操作要用到菜单中的哪一栏( )
A. 编辑
B. 视图
C. 工具
D. 幻灯片放映
单选题(共1题,14.8分) 1、刚打开“自定义动画”对话框时,“检查动画幻灯片对象”栏中是( )。
A. 空白
B. 标题一
C. 标题二
D. 标题一和标题二
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