客户满意度(Consumer Satisfactiona Index,CSI)是指客户在购买产品或接受服务时,出于事后感知和事前期望的差距所形成的态度。
查看答案
Exercise 1I admire the clear, logical (present) ____of her arguments.
The teacher did his best (foster) ____a sense of unity among the students.
The film stars (salutation) ____the fans before leaving the stage.
She never (participation) ____in any of our discussions.