Six disposable items will not be available since _______.
A. June 1st
B. July 1st
C. August 1st
D. Sep. 1st
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Before the VIP arrival, the supervisor should carefully check whether all the equipment in the room do work. If there is any engineering problem, please inform the engineering department to repair it immediately. If it cannot be repaired before the VIP check-in, what should you do?
A. Please delay the check-in for VIPs.
B. Please tell the VIPs to wait in lobby patiently.
C. Please invite the VIPs to other hotel.
D. Please inform the front desk to change rooms immediately.
When the reception desk receives the notice that the VIP has arrived, ______ should immediately open the guest room and greet the guest at the front door.
A. the P.attendant
B. the private butler
C. the room attendants
D. the head waiter
Be sure to open the door ______to see if there is a guest who locks the door with a security chain, to prevent embarrassing scenes.
A. quickly
B. slowly
C. quietly
D. quitely
Who stores and issues uniforms, bed linen, table linen, and also takes inventory and maintains linen room supplies.
A Linen and Uniform Attendant
B. A houseperson
C. A room attendant
D. A head waiter