Why is customer service an important element？ Because it can__（）
A. retain and keep customers
B. gather information about competitors
C. develop new market
D. strengthen business partner relationships
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are critical to the success of the company（）
A. The diagrams
B. The formalized supply chain management processes
C. Logistics activities on an indepeendent basis
D. Efforts on those networks
How does information system contribute to an efficient logistics system？ It can____（）
A. link and integrate all logistics functions
B. gather new information
C. eliminate wrong data
D. make all data public for future use
Why is transportation so important to the current business environment（）
A. Transportation means are limited
Because of globalization, exports and imports activities
C. Transportation is costly
D. Because of time
电子计算机问世以来，新型机器不断推出，但不管如何更新，依然具有“存储程序”的特点。最早提出这种概念的是（）
A. 巴贝奇（Charles Babage）
B. 冯.诺伊曼（von Neumann）
C. 帕斯卡
D. 贝尔（Ｂell）
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