下例哪一项属于个性化服务措施()
A24小时服务热线
B交流会
C行业考察
D亲情服务
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对于客服代表来说是十分重要的,它体现的是良好的精神面貌和积极乐观的工作态度。(A)
A仪容
B仪表
C仪态
D职业化妆
The phrase "tip off"(Line 2, Paragraph 6)most probably means
A. support financially.
B. persuade forcefully.
C. inform. secretly.
D. confirm confidently.
According to Mark Solms, dreaming
A. takes place during the whole sleeping period.
B. involves a primitive part of the brain known as the pons.
C. is closely related to the "seeking" emotion.
D. starts at the same time as libido appears.
农业一体化就是把农业部分生产经营活动纳入整个国民经济活动中。()
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