警示讲解法利用讲故事和分析案例等形式作为讲解内容，既不直言不讳，又不“冷冰冰”，使游客在听故事和案例中得到警示。（）
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尊重当地民俗习惯方面的警示讲解是导游员必不可少的工作之一（）
A. 对
B. 错
导游员带团，每到一个旅游景点之前，首先要想一想该景点是否有某些特殊的规定和要求，若是有就必须向游客说清楚。（）
A. 对
B. 错
What is business etiquette all about?
A. Business etiquette is all about treating co-workers and customers with respect and honesty.
Business etiquette is all about showing your politeness to your boss
C. Business etiquette is all about making people around your happy and relaxing
D. Business etiquette is all about show how brilliant and considerate you are
According to the speaker, the following are good examples of good business etiquette except_____.
A. Offering a firm handshake when initially meeting someone
B. Showing up on time
C. Simply using please and thank you.
D. Give the customer a cup of coffee
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